Delivery Information

Printed blank cards

Please allow 10 working days for your Gift Cards to arrive in your letterbox. We’ll post all printed blank cards to you, and Australia Post normally takes around 5-7 working days to deliver them. Need your gift in a hurry? Simply order an e-card or print at home card to get your gifts to their recipients on time. If you have any questions, please contact our Supporter Services team on 1300 858 022


When you choose to have your card delivered as an e-card, we’ll email them to the email address(es) you provide within one business day of processing your order.

Print at home cards

Print at home cards will be emailed to the email address(es) you’ve provided within one business day of order processing. Then your gift recipients can print them out at home, and treasure them forever!

Sending a card late?

No worries! We’ve all been there… when you select an e-card or Print at home card, it will be delivered by email on the next business day.  

Get in touch

If you would like to find out more about WaterAid or have any questions about your donation, we'd love to chat with you on 1300 858 022 (Office hours 9am-5pm AEST) Or you can send us an email:

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